How to Use Active Listening in Climate Conversations

Talking about climate change can be hard. Many people feel anxious or overwhelmed by the topic, yet they often don’t discuss it with those close to them (1). This silence can leave us feeling isolated in our climate fears. Active listening is a powerful way to break that silence and support each other. It’s more than just hearing words – it’s about empathy and genuine engagement. In fact, active listening is fundamentally about empathy – paying full attention to what someone says and making them feel heard (2). When we listen in this way during climate conversations, we create understanding, strengthen relationships, and build emotional resilience to face climate challenges together.

This guide will walk through key active listening principles – from being fully present with the speaker, to encouraging them with affirmations, holding space without jumping in, reflecting and summarizing their thoughts, asking thoughtful questions, and responding with empathy and care. Each section includes practical examples and suggested phrases to use, especially tailored for conversations about climate change and its mental health impacts. By applying these skills, you can help friends, family, or anyone feel truly heard and supported when they share their climate-related feelings or concerns.

Be Fully Present

Active listening starts with being fully present. This means giving your undivided attention to the person who is speaking. Put away distractions – silence your phone, turn off the TV, and mentally set aside other worries. Being fully present shows respect and communicates that, in this moment, nothing is more important than what the speaker has to say. Maintain comfortable eye contact and focus on their words rather than formulating your own response. Your body language can signal presence too: nod occasionally, face them, and lean in slightly to show engagement.

Why is being present so important? For one, it helps the speaker feel safe to open up. If you’re glancing at your phone or thinking about something else, they’ll likely sense it. Research has shown that even the mere presence of a phone can make conversations feel less fulfilling and reduce the empathy people feel for each other (3). In other words, if your attention is divided, the speaker may walk away feeling unheard or even more alone. Being fully present, on the other hand, creates a space of care and focus. It tells the person “I am here with you, I see you, and I’m listening.” This is especially vital in climate conversations, where someone might be sharing deep fears or sadness – they need to know you are truly with them in that moment.

For example, imagine your friend is distraught about recent wildfires and says:

“I just keep thinking about these wildfires. It’s hard to sleep sometimes.”

A fully present listener might put aside what they’re doing, make gentle eye contact, and respond:

“I can hear how much this is weighing on you. Tell me more.”

In this short exchange, the listener’s tone and words show they are all ears. They’re not checking texts or rushing the speaker. They acknowledge the concern (“I can hear how much this is weighing on you”) and invite them to continue (“Tell me more”). When you give someone this kind of presence, you validate that their feelings matter enough to deserve your complete attention.

Suggested phrases and actions: “I’m here for you.” “Take your time, I’m listening.” Use a caring tone. Nod or say “mm-hmm” to reassure them you’re with them. These simple responses, combined with genuine focus, set the stage for a meaningful conversation.

Encourage with Words and Gestures

Being fully present is the first step; next, you can encourage the speaker with small words and gestures. These are the little prompts that let the person know you’re actively listening and encourage them to keep sharing. A warm smile, a sympathetic nod, or verbal cues like “I see,” “Right,” “Go on…” can go a long way. Such minimal encouragers signal your interest without interrupting the speaker’s flow. According to communication experts, these subtle verbal and nonverbal cues – nodding, saying “uh-huh” or “I understand” – show that you’re engaged and can prompt the speaker to continue (4). In essence, you’re gently saying “I’m with you, keep going.”

Imagine a parent confides in you: “I don’t know how to talk to my kids about climate change — it makes me anxious.” They might be embarrassed or hesitant, unsure if they should be voicing this. By offering a quick, supportive reaction, you help them feel heard. You could respond with an understanding smile and a simple phrase like:

“That’s understandable. Go on, I’m listening.”

In doing so, you’ve given a nod (literally and figuratively) to their feelings. You haven’t launched into advice or changed the subject. Instead, you used a brief affirmation (“that’s understandable”) and an inviting prompt (“I’m listening”) to encourage them. This kind of encouragement creates a supportive atmosphere for the conversation. The speaker gets the message that you want to hear what they have to say, and that you accept their feelings. Often, just a few words – “I hear you,” “I get what you mean,” “Mm, yes” – coupled with compassionate body language, are enough to reassure someone that you’re genuinely listening.

Why does this matter in climate conversations? Topics like eco-anxiety or climate grief can be sensitive; a person might worry about coming off as too emotional or pessimistic. Your gentle encouragers act as permission for them to express themselves fully. It’s like you’re saying, “I won’t judge you for feeling this way. I’m here to listen.” This helps build trust. Over time, these little moments of encouragement add up, making the speaker feel comfortable delving deeper into their climate concerns instead of cutting the conversation short.

Suggested encouragers: Nodding along; “I see what you mean.” “I’m with you so far.” “Hmm, I get it.” “Tell me more about that.” Even a concerned facial expression or an understanding “oh” can show you’re emotionally in tune. The key is to be sincere – fake or distracted responses can backfire, so only encourage in ways you truly mean.

Hold Space without Interruptions

One of the hardest but most generous listening skills is to hold space and not interrupt. In emotional conversations about climate, people might pause, sigh, or struggle to find the right words. They might express anger, despair, or confusion. In these moments, resist the urge to jump in – with a quick answer, a correction, or even an attempt to soothe. Just hold the space. This means staying patient and quiet while the other person gathers their thoughts or feelings. It’s a form of respect that gives them permission to fully express themselves at their own pace.

Interrupting, even with good intentions, can shut someone down. If we cut in to offer solutions or relate our own story (“I felt the same way when…”) too soon, the speaker may feel unheard or think their feelings are being trivialized. Let them finish each thought. Avoid speaking over them or finishing their sentences. As one communication guide puts it: “Avoid interrupting or finishing their sentences. This sets a comfortable tone and shows you value their input.” (5). By patiently listening without breaking in, you show that their voice matters and that you’re not there to judge or rush them.

Holding space also means managing your reactions. In climate discussions, someone might say things you disagree with or that trigger your own emotions. For example, a friend might admit, “Sometimes it feels overwhelming; I wonder if what I’m doing even matters.” You might immediately want to protest, “But you do so much, of course it matters!” — however, it’s crucial to pause. If you interrupt with counterarguments or reassurances right away, you may unintentionally invalidate their experience. In active listening, staying neutral and nonjudgmental helps create a safe zone for sharing. It shows the speaker they won’t be shamed or criticized for their feelings (5).

Instead of interjecting, you could respond with a gentle, accepting phrase after they finish speaking:

Speaker: “Sometimes it’s all so overwhelming. I wonder if anything I do even makes a difference.”
Listener: “I understand… Take your time. I’m here for you.”

Notice that the listener did not jump in to immediately reassure or change the friend’s perspective. They first simply said “I understand,” acknowledging the feeling, and then offered quiet support: “I’m here for you.” This kind of response holds the space for the person to continue or to sit with their feelings without feeling pushed. Often a person might pause after sharing something heavy; your calm, uninterrupted presence in that pause can be incredibly affirming. It reinforces their sense of safety in the conversation.

In practice, holding space might involve tolerating a bit of silence. Silence is not a void to be feared in active listening – it can be a sign the person is thinking or feeling deeply. Give them that room. Avoid the impulse to fill every silence with words. A deep breath, a nod, or a sympathetic look can reassure them you’re still with them, without breaking their flow. By not interrupting, you allow the conversation to unfold at the speaker’s speed, which is crucial when dealing with emotionally charged climate issues.

Reflect to Show Understanding

Once the person has shared a thought or feeling, a powerful way to respond is to reflect back what you heard. Reflecting (or paraphrasing) means summarizing in your own words the essence of what the speaker said. This might involve echoing the content of their message, the emotion behind it, or both. The goal here is to show the speaker that you truly understand them and to give them a chance to confirm or clarify their meaning. In active listening, reflection is often phrased tentatively, like, “It sounds like you’re saying… [summary]. Did I get that right?”

For the speaker, hearing their thoughts reflected back is immensely validating. It tells them “Yes, you got it. That’s exactly how I feel,” or it allows them to correct you if you missed the mark. In fact, reflective listening acts as a kind of “checking out” process – it ensures that both you and the speaker are on the same page about what’s been said (6). This prevents misunderstandings and lets the speaker know you are truly paying attention. It also often has the effect of making them feel deeply understood. Knowing that someone can accurately mirror your experience is reassuring, especially with something as personal as climate anxiety or grief.

Let’s say someone confides: “I keep reading bad news about the climate, and it’s making my anxiety worse.” You might reflect this back to them by saying:

“It sounds like the constant stream of negative climate news is really increasing your anxiety.”

This response captures the key points – there’s a steady flow of bad news, and it’s affecting their anxiety levels. You’re not adding new advice or opinions, just reflecting what you heard. The listener might even preface it with something like, “Let me see if I’m understanding you…” and then deliver the reflection. Upon hearing this, the speaker has a chance to feel seen. They might reply, “Exactly. That’s how I feel.” You’ve effectively held up a mirror that shows them you grasp their situation.

Reflecting feelings is as important as reflecting facts. In the example above, the listener acknowledged the anxiety behind the words, not just the fact that they read a lot of news. If someone says, “I’m just so angry at people who ignore climate change,” a reflective response could be, “I’m hearing that it really frustrates you when people don’t pay attention to climate issues.” The exact wording is less important than capturing the sentiment in a natural, caring way.

Why does this skill matter? Reflection has a double benefit: it helps the speaker feel heard and helps them process their own experience. By hearing a summary of their thoughts, speakers often gain clarity. They might elaborate further or correct something, leading to deeper understanding. In essence, reflection avoids miscommunication. It also shows humility on the listener’s part – you’re checking that you got it right, rather than assuming. Experts note that this process allows the speaker to verify that you’re hearing them accurately (6), and it can even help the speaker delve deeper into their feelings or consider their next steps (6). In climate conversations, where emotions can run high and thoughts can be tangled, reflecting back key points (“It sounds like you feel X about Y”) can help untangle and validate at the same time.

Practice phrases for reflecting: “So, what I’m hearing is…” “It sounds like you’re feeling… because…” “Let me make sure I’ve got this right – you think that…” Such phrases introduce your reflection. Keep your tone warm and not like a cold recitation. You’re not a parrot; you’re a compassionate interpreter of their experience. Even a short reflective remark like, “That really upset you, huh?” can show you get the emotional gist. When the person confirms your reflection, you often see a bit of relief in them – the relief of being truly understood.

Ask Questions to Deepen Understanding

Another key active listening skill is asking open-ended questions that invite the speaker to share more. After you’ve given encouragment and reflected some understanding, gentle questions can further deepen the conversation. The purpose here is not to interrogate or challenge, but to explore the speaker’s experience in more detail. Thoughtful, open-ended questions (usually beginning with “how,” “what,” or “tell me about…”) signal genuine curiosity about the person’s feelings and perspective. They can help the speaker clarify their thoughts and feel even more heard.

Open-ended questions differ greatly from closed questions. A closed question is like, “Are you scared about climate change?” – it can be answered with a simple yes or no, halting the conversation. An open question would be, “What about climate change scares you the most?” This requires a more elaborate response and encourages the person to reflect. Research shows that these kinds of thoughtful open-ended questions promote deeper reflection and insight compared to yes/no questions (7). By asking open questions, you give the speaker the freedom to express what's really on their mind, rather than leading them to a short answer. (It’s often said in coaching and counseling: avoid starting questions with “Why” if possible – “why” can sound accusatory or put someone on the defensive, even if you don’t mean it that way (7). Try phrasing things as “What was it that…?” or “How do you feel about…?” to keep the tone neutral and supportive.)

In a climate conversation, suppose someone says, “I just feel powerless thinking about climate change.” A helpful open-ended question might be:

“Can you help me understand more about what aspects make you feel powerless?”

This question does a few important things. First, it shows empathy: you’re trying to step into their shoes by asking for more detail about their feeling. Second, it’s open-ended – there’s no single correct answer, and it can’t be answered with a mere yes or no. It invites them to introspect: Which aspects do make me feel powerless? Is it the scale of the problem? The lack of control? They might respond, “I guess it’s seeing governments do so little – it makes me feel like nothing I do matters.” Now you’ve uncovered a deeper layer of their concern that you can further empathize with. Contrast this with if you had asked a closed question like, “Do you feel powerless because of the news?” They might just say “Yeah, I do,” and stop there. The open question kept the door open for them to explain in their own words.

Asking questions to deepen understanding is especially useful when a person’s statements are broad or when you sense there’s more beneath the surface. Maybe a friend says, “I’m really stressed about the future.” That’s a big statement – an open question can gently probe: “What particular things about the future are on your mind?” or “What worries you most when you think about the future?” This not only clarifies their worries for you as the listener, but it often helps the speaker break down an overwhelming feeling into more specific concerns, which can be therapeutic. It shows them you care enough to delve into specifics.

A few guidelines when asking deepening questions: keep your tone curious and caring, not interrogative. One or two well-placed open questions at a time are usually enough – don’t barrage the person with question after question, which can feel overwhelming. Give them time to answer. And importantly, avoid veering off into a different topic with your questions. For instance, if someone is talking about their personal feelings, don’t suddenly ask an unrelated factual question like, “When did you first learn about climate change?” That can derail the emotional flow. Stay with the thread they’ve offered. Your questions should serve their need to express themselves, not your need to satisfy curiosity.

In climate discussions, asking the right open questions can transform a shallow conversation into a truly meaningful exchange. It demonstrates that you aren’t just passively listening; you’re actively interested in understanding exactly what the climate crisis means for that person in front of you. This deep understanding fosters connection and can even help them feel less alone in their fears.

Summarize to Clarify

As the conversation progresses, it can be helpful to summarize what you’ve heard so far, especially if a lot has been said. Summarizing is akin to reflection, but usually covers a larger chunk of content or multiple points. It involves briefly restating the main themes or feelings the speaker has expressed. The purpose is twofold: to check that you accurately understand everything they’ve shared, and to help organize their thoughts. In a winding conversation about climate, summarizing can bring clarity and ensure nothing important gets lost.

Think of summarizing as building a small recap: “Let me see if I can wrap together what you’ve been telling me…” Then you highlight key points. For example, if someone has been talking about how they want to do something about climate change but feel overwhelmed and unsure where to start, you might say:

“Just to make sure I’m understanding: you’re feeling overwhelmed because you really want to help tackle climate change, but you’re not sure how or where to start. Is that right?”

This summary touches on the core elements – feeling overwhelmed, wanting to help, and not knowing how to begin. It’s phrased as a verification (“Is that right?”) to invite the speaker to confirm or correct you. In the scenario above, the person might respond, “Exactly. That’s how I feel.” When you get that kind of affirmation, it’s a sign your summary was on point, and the speaker feels heard. If they correct you (“No, it’s not that I don’t know where to start, it’s that I doubt anything will make a difference”), that’s equally valuable – it refines your understanding and shows the speaker you care enough to get it right.

Summarizing is especially useful after someone has talked for a while, or when a conversation feels a bit scattered. Climate conversations can be emotionally charged and sometimes meandering; a person might jump from topic to topic (wildlife loss to personal lifestyle guilt to anger at politicians) in one monologue. By summarizing, you help both of you stay on the same page. It can sound like, “So, in summary, it seems you’re anxious about the wildlife you see disappearing, you also feel guilty that you’re not doing enough personally, and on top of that you’re angry that leaders aren’t stepping up. That’s a lot to carry – did I get all that?” Such a summary not only confirms the content but also acknowledges the weight of their feelings across those areas.

For the speaker, hearing a summary of their own thoughts can be illuminating. It’s similar to reflection but more comprehensive. It might help them realize, “Wow, I did bring up a lot of different worries, didn’t I?” Sometimes, hearing it all together from another person’s mouth helps them make connections or see the bigger picture of what’s bothering them. It can also gently correct any miscommunications (“No, I’m not angry at leaders, I’m more disappointed”). Summaries thus ensure mutual understanding.

In practice, try to keep summaries concise and in plain language. You don’t need to repeat every detail – just the core ideas or feelings. Use transitional phrases like, “Overall, it sounds like…,” “In a nutshell, you’re saying…,” “Let me summarize what I’ve heard so far…”. Be careful not to spin the summary with your own opinion – keep it true to their perspective. For example, don’t say “In short, you think people are awful and nothing matters” (even if someone expressed despair, that phrasing adds a judgmental tone). Instead, neutrally echo their main points with empathy.

Summarizing, done right, reinforces to the speaker that you’ve been paying attention all along. It’s another way of saying “Your story is coherent to me; I see the thread running through it.” This is deeply reassuring. As a bonus, it also prepares the ground for moving forward in the conversation – after a summary, the speaker might feel “Okay, they really get it,” which can naturally lead to the next step, whether that’s brainstorming solutions or just feeling relief in having shared.

Express Empathy and Validation

Perhaps the most important thread running through all these skills is empathy – and it deserves special focus. To express empathy and validate someone’s feelings means to actively acknowledge the emotions they’ve expressed and affirm that those emotions are legitimate. In the context of climate conversations, people might reveal feelings like fear, sadness, anger, guilt, or hopelessness. These feelings are often intense and can be accompanied by a sense of isolation (“Am I the only one losing sleep over this?”). By empathizing and validating, you reassure them that they are not alone or “crazy” for feeling this way.

Empathy is the ability to understand and share the feelings of another. It’s not about saying “I feel sorry for you” (that’s sympathy); it’s about saying “I feel with you – I get it.” When a friend voices, for example, that they feel helpless and distressed by constant climate disasters on the news, an empathetic response might be: “I can imagine how helpless you feel; it makes sense to feel that way seeing so much devastation.” Notice this response does a few things. It explicitly validates the feeling (“it makes sense to feel that way”) and shows understanding of the situation causing it.

Validation is key. According to psychologists, feeling validated – that is, feeling that our emotions are understood and accepted – can significantly improve our mood and engagement (8). It’s a relief to hear someone say “Your feelings are normal. Anyone in your position might feel the same.” In fact, one psychology expert notes that to validate is to convey that someone’s experience is understandable and legitimate (8). This is incredibly important in climate conversations, because climate-related emotions (eco-anxiety, grief for the planet, etc.) are relatively new in the public sphere and can be confusing or stigmatized. If you tell a person “I hear how upset you are, and I want you to know that it’s completely understandable to feel that way given what’s happening,” you may see some of the tension leave their face. You’re basically giving them permission to feel what they feel, which can reduce their inner turmoil.

Let’s illustrate empathy and validation with an example. Suppose someone says to you, “It’s tough seeing so much destruction in the news. I feel helpless.” A validating, empathetic response could be:

“It is tough. It makes complete sense that you’d feel helpless when you’re confronted with so much suffering. What you’re feeling is totally understandable.”

In this response, the listener echoed the speaker’s word “helpless,” showing they grasp the core emotion. They affirmed that of course the person feels that way in this situation (“makes complete sense”). They didn’t try to cheerlead with false optimism (*“Oh, don’t feel helpless, I’m sure it will get better!” would dismiss the feeling), nor did they judge it. They simply sat with that emotion for a moment, alongside the speaker. Often, that’s what people need most – not someone to fix their feelings, but someone to accept their feelings. Empathy is conveyed not just in words but in tone of voice, facial expressions, even timing. A soft tone, a compassionate look, and giving the person space to have their feelings all reinforce the message of empathy.

It’s worth noting that validating someone’s feelings doesn’t mean you necessarily agree with every opinion they have, nor that the situation is okay. You’re not saying the destructive news is good; you’re saying their emotional reaction to it is real and heard. For example, if a friend says “I feel like we’re doomed,” you can empathize with the fear or pain in that statement (“I hear how afraid and sad you are”) without affirming that we are in fact doomed. The focus is on their feelings, not the factual accuracy of their statements. Often, once a person’s emotional storm is acknowledged, they’re more open to other perspectives or a calmer discussion afterwards.

Expressing empathy in climate talks strengthens trust. It tells the speaker, “Your emotions don’t scare me away. I’m here with you.” This is huge for emotional resilience. Studies show that quality social support – which includes having our feelings validated – is linked to better mental health and coping. In a world where many feel climate anxiety, being that empathetic listener for someone is a real gift. It helps transform their private worry into a shared experience, which is easier to carry.

Some empathetic, validating phrases to try: “That sounds really hard.” “I hear how deeply this is affecting you.” “It’s understandable you’d feel that way.” “Anyone would be upset in your situation.” “You’re not alone in feeling like this.” Even a simple “I get it, and I’m here” can be profoundly comforting. The key is sincerity – speak from a place of caring. Empathy isn’t a script; it’s truly trying to feel with the person. If you do that, the words will follow and the person will likely feel that genuine intention.

Offer Thoughtful Responses

Active listening doesn’t mean you never get to respond or help – it means that when you do respond, it’s thoughtful and grounded in everything you’ve heard. After you have fully listened, encouraged, reflected, and validated, the speaker will likely feel much calmer and more understood. Only at this point is it usually helpful to move toward responses that go beyond “I hear you.” In a climate conversation, a thoughtful response might involve helping the person find hope, figure out a next step, or simply letting them know you’ve really absorbed what they said. The key is to respond in a way that shows you’ve deeply considered their experience and are not just giving a canned answer.

One way to formulate a thoughtful response is to acknowledge the weight of what was shared and then, if appropriate, gently shift towards a constructive outlook or action. This should be done carefully and collaboratively. Remember, jumping to problem-solving too early can feel dismissive. But once someone feels heard and their emotions are validated, they may be more open to discussing solutions or positive steps. You might ask for permission or check their readiness: “Thank you for sharing all this with me. I can tell how much it’s weighing on you. Would it be okay if we brainstormed some things that might help, or do you just want to vent for now?” By asking, you respect their needs – maybe they just wanted a listening ear and not solutions, or maybe they do feel ready to think about coping strategies. (Many times, being heard is the solution, or at least the prelude to a solution.)

Suppose a friend has poured their heart out about feeling hopeless and helpless in the face of climate change. After listening and empathizing, a thoughtful response could sound like this:

Speaker: “It’s just so hard to see any hope. I feel completely helpless.”
Listener: “Thank you for trusting me with how you feel. I can tell this has been weighing heavily on you. Would it help if we explored some positive actions we could perhaps take together, maybe something that might ease that helpless feeling even a little bit?”

In this response, the listener first expresses gratitude (“thank you for trusting me…”), which acknowledges the courage it took for the person to share. They then note the heaviness of the feeling (showing once again that they get the emotional impact). Finally, they offer – not impose – an opportunity to look for a positive path forward together. The phrasing “would it help if…” is inviting, not forceful. They even include themselves (“we… together”), signaling partnership and support, so the person doesn’t feel alone in addressing the issue.

Offering to take hopeful or constructive action together is often very powerful in climate conversations. Research suggests that engaging in collective action can buffer the emotional distress of climate anxiety and foster hope (9). When you propose, for instance, “Let’s do this together – maybe we can both volunteer at that tree planting event,” you’re not only providing a possible solution but also a sense of solidarity. It’s like saying, “We can face this problem side by side.” This can transform feelings of helplessness into a sense of agency or at least companionship. However, it’s important that any action-oriented response comes after fully validating the feelings. The order matters: empathize first, empower second.

Thoughtful responses aren’t always about actions; they can also be about insights or takeaways that you, as the listener, gathered. For example, you might say, “Hearing everything you’ve said, it strikes me how much you care about this. Your passion is clear, even in your pain.” A statement like that reflects back a positive observation (their passion) that the speaker themselves might not see because they’re bogged down by negative feelings. This can help reframe their distress as evidence of something meaningful (they care deeply). It should be genuine, though – don’t manufacture a silver lining that isn’t there. But often in someone’s climate angst, you can hear values and care shining through. Pointing that out is thoughtful and appreciative.

Another aspect of thoughtful responding is following up beyond the immediate conversation. Showing that you remembered and took their concerns to heart is powerful. Perhaps later that week you send them an article about a community success in fighting climate change, with a note: “Saw this and thought of our conversation – it gave me a bit of hope. Hope it can brighten your day, too.” This kind of follow-up tells them their story stayed with you and that you truly care. It’s part of being a supportive listener in the long run.

In summary, offering thoughtful responses means moving the conversation gently toward coping, solutions, or shared understanding, after you’ve done the work of listening. It’s the natural next step that shows the person: “I not only heard you, I’m here to help you carry this or figure it out, in whatever way you need.” Whether it’s taking action together, sharing a relevant idea, or simply giving a heartfelt thank-you for their openness, your response should come from a place of empathy and a genuine desire to support.

Tip: When in doubt about how to respond, you can always ask the person directly what they need. “How can I support you right now?” or “What would be most helpful for you at this point?” This lets them guide the next step. Sometimes they might say, “I don’t know,” and that’s okay – you can gently propose something and see if they’re open to it. The idea is to collaborate on the way forward, rather than assuming you know best. In climate conversations, where there often isn’t an easy fix, just knowing someone is willing to act together or be there with you can spark a bit of hope.

Let's Listen, Understand, and Act Together

Conversations about climate change and its emotional toll can be challenging, but they are also incredibly meaningful. By using active listening skills – being present, encouraging gently, refraining from interrupting, reflecting and summarizing, asking open questions, and responding with empathy – we create a space where people feel safe to share their true feelings. In that safety lies the potential for healing and empowerment. Remember that conversations matter. Listening deeply to one another can strengthen our emotional resilience in facing climate change. When someone feels heard and supported, their anxiety or despair can lessen, and they may even feel more motivated to engage in solutions.

Active listening in climate conversations is not about fixing the climate crisis on the spot. It’s about tending to the human side of the crisis – the fears, hopes, and uncertainties we carry. By truly listening, we help each other cope and keep each other resilient. And resilience is contagious. A compassionate conversation today can inspire action and hope tomorrow.

So next time a friend, family member, or colleague opens up about their climate worries, you’ll know how to respond: with open ears, an open heart, and without judgment. It might feel natural, or it might take some practice – and that’s okay. We’re all learning how to navigate these unprecedented conversations. What’s important is the effort and intention to listen. As the saying goes, “we have two ears and one mouth for a reason.” By listening more and talking a bit less, especially about tough issues like climate change, we pave the way for understanding and connection.

Let’s continue to listen, to understand, and to act – together. Every genuine climate conversation, grounded in active listening, is a step toward not just solving the external problem but also healing our internal anxieties. In offering our compassionate attention to one another, we remind each other that we’re in this together, and that together we can find the strength and hope to face the future. Let’s keep talking – and truly listening – as we forge a path forward on our changing planet.

Kiffer G. Card

Kiffer G. Card, PhD, is an expert on the social and environmental determinants of health and wellbeing.

Currently, he is the Scientific Director of the Canadian Alliance for Social Connection and Health, President and Chair for the Mental Health and Climate Change Alliance, President of the Island Sexual Health Community Health Centre, Director of Research for GenWell, and an Assistant Professor with the Faculty of Health Sciences at Simon Fraser University.

At SFU, he leads the Healthy Ecologies and Lifestyles (HEAL) Lab, where he and his team study the socio-ecological determinants of health and well-being, with an emphasis on community and social connection, health equity, and emotional distress. Through his academic research, Dr. Card has trained over 50 research assistants, undergraduates, graduate trainees, and postdoctoral fellows. Together Dr. Card and his lab members are advancing our understanding of how to build happier and healthier communities in the face of multiplying public health crises, including climate change, pandemics, and economic turmoil. In recognition of Dr. Card’s academic excellence, he has received multiple highly competitive awards, including The 2024 Blanche and Charlie Beckerman Scholar Award, The 2021 MSFHR Scholar Award, The 2020 CIHR-IHSPR Rising Star Award, The 2018 CTN Postdoctoral Award, The 2018 MSFHR Trainee Award, and The 2018 CIHR Health Systems Impact Fellowship. Supported by these awards, and approximately $25 million dollars in grant funding, Dr. Card’s work has been featured in more than 200 lay and academic publications, more than 100 academic conference presentations, and nearly 100 news media interviews. Through these outputs and his advocacy, Dr. Card has made significant impacts on healthcare policy and practice and provided training opportunities for the next generation of researchers and practitioners in Canada.

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